Effective: April 2026
These Terms and Conditions (hereinafter "Terms") govern the contractual relationship between NEUROFORGE, operated by BYTEC AG, Zug, Switzerland (hereinafter "Provider"), and the participant (hereinafter "Customer") of the NEUROFORGE Academy (hereinafter "Academy").
By registering for or purchasing access to the Academy, the Customer agrees to these Terms.
The Academy is a digital, neuroscience-based coaching program consisting of video modules, interactive AI-powered coaching (hereinafter "Leon"), written exercises, and a personal cockpit for tracking progress.
The content and program serve personal development purposes and do not constitute medical, psychotherapeutic, or psychiatric treatment. Customers with existing mental health conditions are advised to consult their treating physician.
The contract is formed upon successful payment of the selected plan. The Customer receives access credentials via email upon receipt of payment. Access is personal, non-transferable, and tied to the registered email address.
Each access is limited to one natural person. Sharing access credentials with third parties is expressly prohibited and entitles the Provider to immediately suspend access without refund.
All prices are quoted in EUR or CHF, inclusive of any applicable statutory taxes. Current prices are available on the Provider's website.
The following payment options are available:
(a) One-time payment: The full amount is due upon contract formation.
(b) Installment payments: Installments are due according to the payment plan selected at purchase. All installments are binding and owed regardless of actual use of the Academy. If payment is overdue by more than 14 days, the Provider is entitled to suspend access to the Academy until outstanding payments are settled. The remaining balance remains fully owed.
The Customer has the right to withdraw from the contract within 14 days of contract formation without giving reasons, provided that no module beyond the Welcome Module has been completed.
Once the Customer actively uses modules beyond the Welcome Module (in particular by engaging with the interactive AI Coach Leon), the right of withdrawal expires, as the digital service has commenced with the Customer's express consent before expiration of the withdrawal period.
Withdrawal must be communicated in writing by email to [email protected].
Access to the Academy is granted for an unlimited period, as long as the platform remains operational. The Provider reserves the right to discontinue the Academy or individual components at any time. In such case, active customers will be notified at least 90 days in advance.
The Customer may terminate at any time. Payments already made will not be refunded. In the case of installment payments, the remaining balance remains fully owed regardless of termination.
This section is a material part of the agreement. Violations will be pursued without exception.
All content of the Academy, including but not limited to videos, text, graphics, audio files, software, AI-generated coaching content, the Neural Imagery Protocol (NIP), the module structure, and the cockpit design, is protected by copyright and is the property of the Provider.
The Customer is granted a personal, non-transferable, non-sublicensable right of use solely for the purpose of participating in the program.
The following is expressly prohibited:
(a) Recording, capturing, photographing, or otherwise reproducing Academy content by any technical means (screen recording, screen capture, camera, audio recording, or any other method).
(b) Creating screenshots, screenshot series, or systematic transcriptions of content.
(c) Sharing, forwarding, publishing, or making content accessible to third parties, whether for payment or free of charge, in part or in full, in original or modified form.
(d) Uploading content to platforms of any kind (social media, file-sharing services, forums, messaging services, cloud storage, or any other).
(e) Using content to create proprietary products, courses, coaching programs, or other commercial offerings.
(f) Using, replicating, or reverse-engineering the AI coaching component (Leon) or the underlying prompting system.
(g) Sharing access links, embed codes, or technical access mechanisms.
For each individual violation of Section 7, the Customer owes the Provider a contractual penalty of CHF 50,000 (fifty thousand Swiss Francs).
In the case of continued or repeated violations, the contractual penalty doubles for each subsequent violation.
The right to claim further damages, including lost profits and disgorgement of profits, is expressly reserved.
Each individual publication, each individual sharing, each individual recording, and each individual disclosure constitutes a separate violation. Sharing a recorded video with five different persons constitutes five separate violations.
The Customer is also liable for violations by third parties to whom they have provided or enabled access to the content, whether intentionally, negligently, or through inadequate protection of their access credentials.
The Provider is entitled to immediately suspend the Customer's access without prior notice upon any violation of Section 7. Payments already made will not be refunded. In the case of installment payments, the remaining balance remains fully owed.
Upon any violation of Section 7, the Provider is entitled to demand a penalty-backed cease and desist declaration from the Customer. In the event of non-compliance with a signed cease and desist declaration, the additional contractual penalty amounts to CHF 100,000 (one hundred thousand Swiss Francs) per violation.
The handling of personal data is governed by the Provider's Privacy Policy, available at neuroforge.ch/datenschutz.html.
Coaching content and interactions with the AI Coach Leon are treated confidentially and used exclusively for the provision and improvement of the service.
The Academy serves personal development purposes. The Provider does not guarantee specific results. In particular, the content does not constitute medical, therapeutic, legal, or financial advice.
The Provider's liability is limited to intentional acts and gross negligence. Liability for slight negligence is excluded to the extent permitted by law.
The Provider is not liable for technical disruptions, platform outages, or failures of AI components to the extent caused by force majeure, third-party providers (hosting, API services), or circumstances beyond the Provider's control.
The Provider endeavors to maintain uninterrupted availability of the Academy. Maintenance, technical disruptions, or updates may cause temporary limitations.
Use of the Academy requires a stable internet connection, a current web browser, and a device capable of audio and video playback. The Customer is responsible for ensuring the necessary technical requirements.
The Provider reserves the right to amend these Terms at any time. Amendments will be communicated to the Customer by email. If the Customer does not object to the amended Terms within 30 days of receipt of notification, the amended Terms shall be deemed accepted.
Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that most closely approximates the economic purpose of the invalid provision.
Swiss law applies. The place of jurisdiction is Zug, Switzerland. For consumers, the mandatory provisions of the law of the consumer's place of residence shall apply.